Returns & Exchanges
At Sirona Hygiene Private Limited, we strive to ensure you are completely satisfied with your fashion purchases. If your items aren't a perfect fit, we offer a hassle-free 15-day return and exchange window for all unworn garments with original tags intact.
Return Process
- 1.Initiate Request
Log into your account and navigate to the 'My Orders' section to select the items you wish to return or exchange.
- 2.Quality Check Preparation
Ensure the apparel is in its original condition, unwashed, and packed securely in the original packaging with all brand tags attached.
- 3.Schedule Pickup
Once your request is approved, our logistics partner will visit your address within 48 hours to collect the return parcel.
- 4.Refund Processing
After our warehouse team verifies the item's condition, your refund or exchange will be processed within 5-7 business days to your original payment method.